Data Deletion

This page explains how to delete your Biptach account, company, or local data, and what is retained after deletion. It is part of Biptach’s deletion instructions and supports our compliance commitments described in the Privacy Policy.

1. Delete your account

You can delete your account from Settings. Account deletion requires your password and a verification code sent to your email. Deleting your account removes your profile and your access to the service.

2. Delete your company

An owner can request company deletion from Settings. There is a 15-day grace period during which the deletion can be cancelled. After it completes, company data such as customers, work orders, photos, signatures, tax/invoice snapshots, and QuickBooks sync data is removed.

3. Remove a member

An owner can remove a member from the company, which revokes that member’s access to the company’s data.

4. Clear local / offline data

Logging out clears locally cached data stored in your browser (localStorage and IndexedDB).

5. What is retained after deletion

Certain security, deletion, fraud-prevention, or accountability records, such as account-deletion and work-order-deletion records, may be retained after account or company deletion where necessary for security, fraud prevention, accountability, legal obligations, or dispute prevention/resolution. When you disconnect QuickBooks, the connection and its tokens are revoked.

6. Need help?

If you need help deleting your data, contact us at privacy@biptach.com.