Data Deletion

This page explains how to delete your Biptach account, company, or local data, and what is retained after deletion. It is part of Biptach’s deletion instructions and supports our compliance commitments described in the Privacy Policy.

1. Delete your account

You can delete your account from Settings. Account deletion requires your password and a verification code sent to your email. Deleting your account removes your profile and your access to the service. Logging out clears locally cached data stored in your browser.

2. Delete your company

An owner can request company deletion from Settings. There is a 15-day grace period during which the deletion can be cancelled. After it completes, Biptach company business data is removed according to the implemented deletion process. This may include customers, work orders, photos, signatures, tax/invoice snapshots, and Biptach-stored QuickBooks connection and synchronization data.

Deleting a Biptach company does not delete records that are maintained directly in your QuickBooks Online account.

3. Remove a member

An owner can remove a member from the company, which revokes that member’s access to the company’s data. Member removal does not delete the member’s historical work, their external accounts, or related audit records.

4. Clear local / offline data

Logging out clears locally cached data stored in your browser, including localStorage, IndexedDB, and local sync/cache state.

5. What is retained after deletion

Certain deletion and security audit records, including account-deletion and work-order-deletion records, may be retained after account or company deletion for accountability, security, fraud prevention, legal compliance, or dispute resolution. Ordinary customer, work-order, photo, and signature data is not retained indefinitely.

6. QuickBooks disconnect

Disconnecting QuickBooks affects the Biptach connection and integration, and revokes the connection and its tokens. It does not delete records that are maintained directly in your QuickBooks Online account.

7. Need help?

If you need help deleting your data, contact us at privacy@biptach.com.